Should I visit an Emergency Room or an Urgent Care?
Go to the nearest Hospital emergency room for
- Chest pain with shortness of breath
- Severe burns
- Electrical shock
- Complications from pregnancy
- Altered mental states
- Poison ingestion
- Digit or extremity amputation
- Syncope or unconsciousness
- Major head injuries
Go to My Urgent Care
Do I have to be "In-Network" with my insurance company to visit My Urgent Care?
- Immigration physicals
- Injury or Illness you would visit your primary care physician for
- Non severe abdominal pain
- Laceration or cut repair (stitches)
- Treatment of minor burns or skin irritations
- Ear wax removal
- Drug testing
- School / Work physicals
- Wart / skin tag removal
- Ingrown toenail treatment
- Travel immunizations
- Flu shots
- Sports injuries such as sprains or strains
- Mild to Moderate Asthma attacks
- Upper respiratory illness
No. My Urgent Care will bill your insurance for you in the event that your carrier is not considered "In-Network". You will be responsible for the difference between the amount of the bill, and the amount paid by your insurance carrier. Please remember that your co-pays may be higher in that event. Is it more expensive to visit an Urgent Care rather than an Emergency room?
A visit to My Urgent Care is much less costly than a traditional hospital emergency room. Our fees are much lower and we do not charge a separate large fee for "Facility use" as the hospitals do. When should I visit my primary care physician, rather than My Urgent Care?
My Urgent Care is not set up to be a replacement for your traditional primary care physician. However, My Urgent Care is an excellent option for your medical needs during those times when you cannot get an appointment with your primary care physician in a timely manner, or at a time when the primary care physician's office is not open, such as after hours, weekends and holidays. We work closely with your primary care physician on a treatment plan specifically tailored to your medical needs and we encourage you to follow up with your primary care physician. What is the normal wait time at My Urgent Care?
Wait times are very short. Unlike an emergency room, where wait times can be as much as 3-4 hours or even more, at My Urgent Care you will typically be seen within 20-30 minutes of your check-in. Many times these waits are even shorter. Do I have to make an appointment prior to coming in?
No. We encourage walk in visits. In fact, we do not take appointments. Do I need to pay with cash?
Very few of our patients pay with cash. We work with most major insurances and we also accept credit cards. Patients will be responsible for their insurance co-pay (varies by plan), but credit cards are typically used for this fee. We do not accept personal checks. What are the hours of operation?
Please refer to the "Locations" section of this website. Are you open on holidays?
Please refer to the "Locations" section of this website. What insurances is My Urgent Care "In-Network" with?
Please refer to the "Insurance" section of this website. What should I bring to the My Urgent Care?
Bring your insurance card and a valid ID such as a driver's license. How do I get my lab results?
We try to contact you only if some changes in your treatment are indicated by the laboratory result, however, you are welcome to call the location where you were seen for results. We welcome an opportunity to explain any results to you if you have any questions. Whom should I call with billing questions?
Please refer to the "Billing" section of this website for hours of operation
We proudly honor active duty armed forces personnel and their dependents with a 50% discount off all out of pocket costs.